The Klaviyo AI shopping index MC Switcher
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AI Consumer Trends Report
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Morning Consult Report: AI alone won’t save CX. Resolution will.
Morning Consult Report: AI alone won't save CX. Resolution will.顧客にとってのフラストレーションはどこにあるのか、そしてその解決策とは何なのか、というテーマをもとにこの度Zoom主体で調査を⾏いました。 その調査によると、消費者の60％が「サポート対応が1〜2回悪かた」だけでブランドを離れてしまう、ということがわかりました。しかし、その要因は「チャットボットのせいで本物の⼈と話せないから」でなく、「機能しないチャットボットのせいで質問に対する回答が出てこないから」、ということも判明しました。 この資料で、読者の皆様が顧客満⾜度を上げる鍵を⾒つけていただけると幸いです。 フォームに⼊⼒してダウンロードしてください[fluentform id="639"]
Simplify your journey to Google Cloud
Simplify your journey to Google CloudThis infographic explores how Red Hat and Google Cloud can help businesses optimize IT operations, accelerate application modernization, and manage...
Maximize your Google Cloud spend with Red Hat
Maximize your Google Cloud spend with Red HatDeploy Red Hat® solutions in Google Cloud to help streamline procurement, improve procurement time, and simplify billing. Read...
Maximize your cloud spend with Red Hat
Maximize your cloud spend with Red HatThis e-book provides a detailed guide about how to streamline procurement and optimize costs using Red Hat® solutions across...
Focus on innovation with Red Hat Enterprise Linux and Google Cloud
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3 tips for using Google Cloud spend on Red Hat solutions
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European Biofuel Refinery Enhances Production Yields Through Optimized Filtration Solutions
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D403A9-Un futur Open Source : guide à l’usage des responsables pour réussir à l’ère de l’innovation continue
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