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Course for Change: How the retail industry builds resilient supply chainsThis report is looking at the strategies employed by resilient retail frontrunners and implementing these...

How AIOps and Red Hat Ansible Automation Platform enable business growth, control costs, and enhance customer satisfactionA significant element of SAP’s expanded adoption of Red...

Engage to Excel: The APAC Financial Services PlaybookAs financial services institutions across APAC navigate an increasingly competitive and regulated landscape, traditional approaches to customer engagement...

2025 Financial Services Customer Engagement ReviewCustomer engagement is a high-stakes operation for financial services companies entrusted with customers’ life savings, insurance coverage, refinancing, and more....

Engage to Excel: The APAC Financial Services PlaybookAs financial services institutions across APAC navigate an increasingly competitive and regulated landscape, traditional approaches to customer engagement...

2025 Financial Services Customer Engagement ReviewCustomer engagement is a high-stakes operation for financial services companies entrusted with customers’ life savings, insurance coverage, refinancing, and more....

Deploying a Customer Engagement Platform: 10 Key ReasonsAs businesses scale, manual marketing methods often hit a wall, limiting growth and creating fragmented experiences. That’s when...

What SMBs Should Look For in A Customer Engagement PlatformFor growing businesses, engagement isn’t just a marketing function, it’s a strategic growth lever. But with...

2025 Retail Customer Engagement ReviewShoppers globally say they want seamless communications across sales channels, with their journey documented and data following them the whole time....

Dominating Major Sales Events in Southeast AsiaAs the retail and eCommerce landscape in Southeast Asia evolves, major sales events like Black Friday, Cyber Monday, and...